Immortal Snail Privacy Policy

This Privacy Policy describes how MAB Logic (“we”, “us”, “our”) handles information in connection with the Immortal Snail application (“the app”).

Who we are

• Trading name: MAB Logic
• Legal name: Meddalwedd Am Byth Ltd
• Registered office: International House, 10 Churchill Way, Cardiff, United Kingdom, CF10 2HE
• Website: immortal-snail.com
• Publisher: mablogic.com
• Contact: Contact form · enquiries@immortal-snail.com · privacy@immortal-snail.com

Summary

Immortal Snail is a real-world GPS hunt: while a run is alive, the snail chases your phone’s location. Playing online requires an account. Location is used for gameplay only — we do not sell it, and we do not use advertising identifiers for ad targeting. The game has no ads.

Information we collect

• Account. Sign-in via Apple or Google (through our identity provider). We receive an account identifier and may receive a display name or email address depending on what you and the provider share.
• Location during an alive run. GPS pings while a hunt is active so the snail can chase you, learn places you visit for that run, and resolve death (including when location is off — “dark mode” — from your last known position).
• Run and game metadata. Run start/end, survival time, distance travelled, places learned, death reason, challenge/badge progress, and cosmetics you equip or own.
• Purchases (optional). If you buy cosmetic items, store receipt data is used only to verify and restore entitlements across your devices.
• Crash reports. If the app crashes, store builds send a crash report through Google Firebase Crashlytics: the error and stack trace, app version, device model and operating system, and a random installation identifier used to count affected devices. Crash reports are not linked to your account and do not include your location, email address or name. You can turn them off in the app under Settings → Privacy, terms & location → Crash reports.
• Website enquiries. If you use the contact form on this site we receive the name, email address, message, and any optional organisation, topic, or phone number you submit, plus standard server logs.
• Merch checkout (Printify). The catalog at this site’s shop is ours; payment, tax, shipping address, and fulfilment for physical merch are handled by Printify when you click Buy. We do not receive your card details. Printify may share order status with us so we can answer support questions.

We do not need contacts, photos, microphone, or motion data beyond what the operating system provides for location.

How we use it

• Operate the hunt, dark mode, and habit/wait behaviour for your run
• Show shared leaderboards (display name and scores — not your coordinates)
• Unlock challenges/badges and restore cosmetic ownership
• Find and fix crashes (crash reports, if you leave them on)
• Respond to support, press, or legal requests, including messages sent via the website contact form

Lawful bases under UK GDPR typically include contract (providing the game you signed up for) and consent at the OS level for location permission.

Location and dark mode

Location is the core of the product. Turning location off does not pause an alive hunt: the snail continues toward your last accepted ping. That design is both a game rule and a privacy control — we do not try to bypass the OS when location is denied. Background / “Always” location is optional; When-In-Use plus server-side last-known hunting is enough to play fairly.

Leaderboards and profile

Public boards show names, survival/travel/places stats, and cosmetic showcase information you equip. They do not publish your live coordinates or full ping history.

Information we do not collect or sell

• We do not sell personal data or location
• We do not use ads or advertising identifiers for ad targeting
• We do not build a marketing graph from your movements

Third parties

We use infrastructure and identity providers to run the app (for example cloud hosting, database, and Apple/Google sign-in). Google Play and the Apple App Store may process distribution and purchase data under their own policies. Processors act on our instructions to provide the service.

• Google Firebase — delivers push notifications (Firebase Cloud Messaging) and receives crash reports (Crashlytics) from the app. We do not use Google Analytics or advertising features.
• Bluehost — hosts this website and may process hosting data and server logs.
• Printify — warehouse and checkout for physical merch sold from immortal-snail.com/shop. When you buy, Printify (and their payment and shipping partners) process the order under their own policies. Cosmetics and in-app looks remain separate from Printify merch.
• Amazon SES — delivers contact form submissions by email to enquiries@immortal-snail.com. Form posts are handled by MAB Logic’s form service. Reply-To is set to the address you provide so we can answer you.

Retention and deletion

We keep personal data only as long as the game needs it:

• Run location. The detailed location pings and the trail of places from a run are kept only while that run is alive. They are deleted within about 5 minutes of the run ending (death, forfeit, or the end of a Last Standing race).
• Where your last run ended. Your last position, the snail’s, and the habit location that caught you on your most recent run are kept so the app can show where it ended. They are deleted within about 5 minutes of you starting your next run.
• Races and matchmaking. Your starting position in a Last Standing race is deleted within about 5 minutes of the race ending. Your position in the matchmaking queue is deleted when you are matched or cancel, or within about 15 minutes if a search is abandoned.
• Your account. Your account, display name and handle, run statistics (such as survival time, death reason and a coarse habit label like “home”), badges, challenge progress, mini-game scores and cosmetic purchases are kept for as long as your account exists, including if you stop playing, so you keep what you have bought and earned. We do not delete inactive accounts automatically. You can delete your account at any time (see below).
• Notifications. Push notification tokens are kept until they stop working or you delete your account.
• Crash reports. Firebase Crashlytics keeps crash reports for 90 days, then deletes them.
• Server logs. Our app servers keep technical logs for 14 days. They may include your account’s internal identifier and error details.
• Backups. Our database provider keeps a rolling history of the database so we can recover from mistakes. Deleted data can remain in that history for up to 7 days before it is overwritten.

Deleting your account. In the app, go to Privacy, terms & location → Delete account, or email privacy@immortal-snail.com if you no longer have the app. We immediately erase your location data from every run, your habit labels, your email address, friends, blocks and groups, your matchmaking entry, badges, challenge progress, mini-game scores, our records of your purchases, and your notification tokens, and we delete your sign-in account. To keep leaderboards and past races consistent, your run statistics remain, with no location, under the anonymous name “deleted hunter”. Your purchases stay with your Apple or Google account, so Restore works if you sign up again. Copies may remain in backups for up to 7 days (see above), and we may keep limited records where the law requires.

Children

The app is for adults. You must be at least 18 years old (or the age of majority in your jurisdiction) to use Immortal Snail. The app is not directed at children and should not be used by anyone under that age.

International transfers

Our primary operations are in the United Kingdom / European Economic Area. Some providers may process data in other countries with appropriate safeguards.

Changes

We may update this policy from time to time. The “Last updated” date above will change when we do. Continued use of the app after changes constitutes acceptance of the updated policy.

Contact

Questions about this policy: privacy@immortal-snail.com · contact form.

See also our Terms of Service and the MAB Logic website privacy policy. This policy is also published at mablogic.com/legal/immortal-snail/privacy-policy.